Here we are again, talking about AI at the same time, The Pitt is also talking about AI, though the newest episode over there showcases a much better anti-AI stance. But 9-1-1 Season 9 Episode 8, titled “War,” takes its anti-AI approach too far and accidentally humanizes it, creating a false emotional beat to rival whatever the hell is going on with the 118. Hen (Aisha Hinds) and Chimney’s (Kenneth Choi) fallout gets co-opted into unbelievable character motivations and shallow catharsis when the rest of the 118, plus Athena, stage an intervention for the friends. It’s one of the worst episodes of 9-1-1.
Dispatch gets introduced to S.A.R.A, the AI that will be taking all their 911 calls. It uses Maddie’s (Jennifer Love Hewitt) voice for some reason, and it all goes just as suspected. First, the dispatch team, who are all weirdly pro-AI except for Maddie, so down with them, honestly, get humbled by the AI’s ability to connect the dots between calls on a larger scale than they can. But then a moment comes when the human element is actually needed, and Maddie steps in. They did this over on 9-1-1: Nashville to much better effect, honestly.
When the AI locks Maddie out during a medical emergency, they decide to shut it down. The head of the AI defense squad turns it off, but, of course, the AI somehow gains control of every 911 call and decides to handle every emergency on its own. Setting aside the fact that dispatch’s sudden change of mind rings incredibly hollow (it just wasn’t a good set up at all — Sue and Josh being totally okay with it? Please.) the resolution to the AI’s take over is an overly cheesy and unnecessary walk down memory lane of all of Maddie’s calls as she talks the AI through shutting itself down.
9-1-1 Season 9 Episode 8 takes its anti-AI stance too far and ends up humanizing it.

By having the AI call Maddie for help after the initial shutdown, 9-1-1 Season 9 Episode 8 strangely humanizes the AI even as Maddie tells it it can’t be human. For such a destructive entity – and yes, generative AI is- please stop using it, to get an emotional send-off complete with swelling music during the show’s attempt to be anti-AI just greatly misses the mark here. You can’t create genuine emotional beats with or about an AI.
Then there’s the fallout between Chimney and Hen in 9-1-1 Season 9 Episode 8. What should have been a dramatic and heartbreaking rift between them turns into a weird emotional comeuppance for everyone. The first target, however, is Chimney. Chimney, who’s been in the captain’s seat for a very short time, is already having his decisions questioned. Firing Hen was the right call; she put her fellow firefighters and the citizens she was trying to save at risk. But Buck (Oliver Stark) and Athena (Angela Bassett) both disagree, and Athena confronts Chimney about it. And then, when Chimney goes to Hen with an olive branch, Hen calls him a bad captain.
This scene in 9-1-1 Season 9 Episode 8 actually works really well. The tension is good, and Hen’s assumption that Chimney will offer her her job back is a great turning point in the scene. It doesn’t make this situation any easier, which it shouldn’t be. Chimney’s now the captain of people he’s been friends with for years. This is tough work. What’s more, the scene effectively establishes how both characters feel. Their motivations and perspectives are clear; we understand both of their reactions to this situation.
The intervention staged for Hen and Chimney leaves a lot to be desired.

However, the end of 9-1-1 Season 9 Episode 8 leaves a lot to be desired. The 118 and Athena stage an intervention for Chimney and Hen, forcing the issue with a conflict mediator and therapist in the room. The room is split pretty evenly on who’s right and who’s wrong, which is appreciated, allowing both their perspectives to be taken seriously. Hen delivers a killer explanation — she didn’t say anything about her illness because she wants to protect everyone from losing another 118 member so soon after Bobby, which is a fantastic revelation and almost saved the episode. But then Hen kept talking.
Her monologue turned into a speech about how no one asked Hen how she was doing, both about her grief about Bobby and about her illness. Both of these things have easy explanations, though. Her illness was a secret. Maybe something could be said about how no one noticed her symptoms, but the show never really established any clear moments when someone could have seen.
And the part about grieving Bobby — 9-1-1 Season 8 Episode 17 is all about how Buck goes around giving everyone grief assessments, ergo, he would have been asking Hen how she’s doing. Everyone blew him off, though, waving it away as some sort of Buck-ism they decided not to take seriously.
Eddie is really the only good part of 9-1-1 Season 9 Episode 8.

It’s hard to engage in what should be an emotional confrontation between a group of people who call themselves “family” because of their inaccurate characterization and story lore. Plus, now Hen has a progressive space disease that’s going to take a lot of physical therapy and medication to get better, but she’s seemingly going to be okay. An anti-climactic end to a bunch of nonsense, go figure.
Eddie (Ryan Guzman) is really the only good part of 9-1-1 Season 9 Episode 8. He’s the only one who agrees with Chimney’s decision about Hen, but he also gets some focus during one of the rescues. A man named Ben enters a grocery store, nervous and scared. He steals the security guard’s gun and shoots him. When the 118 arrive on scene, a therapist named Alex Doyle is there to give a profile rundown.
They discover Ben is a veteran and is likely experiencing a mental health episode. Eddie and Alex head inside to de-escalate the situation, allowing Ben and Eddie to connect about being veterans. It’s a short little side story in 9-1-1 Season 9 Episode 8, but it calls back to Eddie’s time as an army medic. The portrayal of Ben’s PTSD isn’t exactly a great showcase — pairing mental health with violence is such an easy, shallow direction to take it.
9-1-1 Season 9 Episode 8 could have used some serious editing and reframing.

9-1-1 Season 9 Episode 8 could have used some serious editing and reframing. I don’t know if I’ve ever given a score of 3. It would have been slightly higher for Maddie’s initial anti-AI stance, but then she gave the AI an emotional send-off, so she knocked it down a few points.
Hen’s initial reasoning for protecting everyone was really solid, but then the show collectively forgot that Buck literally asked everyone how they were doing back in 9-1-1 Season 8. That was an actual important plot point. So, 3 it is. Uninteresting rescues and lackluster character dynamics that verge on inaccuracy make 9-1-1 Season 9 Episode 8 one of the show’s worst episodes.
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9-1-1 Season 9 Episode 8
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Rating - 3/103/10
TL;DR
Uninteresting rescues and lackluster character dynamics that verge on inaccuracy make 9-1-1 Season 9 Episode 8 one of the show’s worst episodes.






